One more Example of ebay.com Ignoring Fraud on its Website
The writer is an exercising lawyer, that has actually created a really reduced viewpoint of ebay.com and also its subsidiary Paypal, based upon the fashion in which they allow scams to take place over their website. Lately, I was spoken to by an additional ripped off consumer of ebay.com, Lois Reynolds, and also she asked me to inform her tale to make sure that others could not be preyed on by utilizing ebay.com.
Lois intended to lay out the information of the scenario in which she was ripped off on ebay.com and also $1232.49 has actually been swiped from her, and also the psychological chaos she is undergoing. She had actually never ever bid on or made use of ebay.com prior to till this time around.
Dec 15 2005 – Lois went into a proposal on a 2000 Crown Victoria on eBayMotors.com of $1186.00, thing number 4596509986. This automobile was up for quote by Payless Auto 503-777-0012 and also ebay.com participant ID reddog4359. Lois was promptly outbidded as well as did not bid any longer on this automobile.
Dec 18 2005– Lois obtained an e-mail in her ebay.com mail box for a 2nd opportunity deal from ebay.com participant redlittlepebble to buy the automobile at her quote of $1186.00 since the winning prospective buyer can not finish the purchase. Lois likewise obtained this very same e-mail on her alternating e-mail address at [email protected]
Dec 21 2005– Lois emailed the vendor at the e-mail address provided as well as asked for extra information regarding the automobile and also requested a settlement technique aside from Western Union. He recommended he did not have accessibility to Paypal.com, yet to proceed as well as send out the cord transfer as he had a $20k down payment with ebay.com.
Dec 21 2005– Since Lois had actually never ever utilized ebay.com prior to and also did not wish to obtain scammed, Lois entered into her ebay.com account and also sent out an e-mail to ebay.com’s protection as well as resolution division as well as asked if this was a legitimate deal and also informed them what was taking place.
Dec 21 2005– Lois got an e-mail back from [email protected] that offered additional directions to send out the loan transfer. In a different e-mail on this day, Lois got one more e-mail from the very same address recommending the purchase was shielded by ebay.com and also to go in advance with the loan transfer. Writer’s note, eBay-info-pay.
Dec 22 2005– Lois sent out a cord transfer through Western Union to a David Cantrell at the complying with address: 1105 W. 81st pl, Los Angeles, Ca. 90044-3546. Lois sent out every one of the repayment information to the vendor at [email protected] as well as sent out a duplicate to ebay.com at [email protected]
Dec 22 2005– Lois got an e-mail from [email protected] suggesting that the settlement information had actually been verified which they would certainly call the vendor with guidelines on delivery. These e-mails are authorized, concerns ebay.com repayment division. The automobile was because of show up in Richmond Va on Tuesday 12/27/2005 yet did not get here.
Dec 23 2005– Lois got an e-mail from ebay.com Customer Support ([email protected]) thanking me for reporting the feasible deceitful e-mail which they will certainly examine. By now, Lois had actually currently sent out the cord transfer due to the fact that the vehicle was a Christmas present for her child. Lois has actually considering that gotten a number of e-mails from ebay.coms client assistance division encouraging that the deal was not an ebay.com deal which Lois was not qualified for any kind of security solutions.
Dec 28 2005– Lois submitted a IFCC record and also submitted a scams record with the Federal Trade compensation. Lois has actually additionally signaled Western Union’s fraudulence division of this scenario. An authorities record has actually been submitted with the Henrico County Police Department.
Lois logged right into her ebay.com account and also the e-mail that supplied the 2nd opportunity deal was in her inbox. Lois called ebay.com prior to she asked as well as sent out the transfer for aid. Due to the fact that of ebay.com’s slow-moving feedback time, one more firm was able to send out Lois a message with a main ebay.com logo design that encouraged her it was a legitimate deal.
Ebay.com had actually reacted through e-mail recommending this purchase is not covered by any type of defense solutions as it was not an ebay.com deal. Whatever Lois did connecting to this purchases was launched with her ebay.com account.
Dec 18 2005– Lois got an e-mail in her ebay.com mail box for a 2nd possibility deal from ebay.com participant redlittlepebble to buy the car at her quote of $1186.00 due to the fact that the winning prospective buyer can not finish the deal. In a different e-mail on this day, Lois got one more e-mail from the exact same address encouraging the purchase was secured by ebay.com as well as to go in advance with the loan transfer. Dec 23 2005– Lois got an e-mail from ebay.com Customer Support ([email protected]) thanking me for reporting the feasible illegal e-mail as well as that they will certainly examine. Lois has actually because gotten numerous e-mails from ebay.coms client assistance division recommending that the deal was not an ebay.com deal and also that Lois was not qualified for any type of security solutions.
Since of ebay.com’s slow-moving reaction time, an additional business was able to send out Lois a message with a main ebay.com logo design that recommended her it was a legitimate purchase.